Month: December 2013
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Students share conflict resolution skills with community partner
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Our partnership with LifeWorks culminated with a student-led training session for LifeWorks Director Connie Giles and her staff in Mankato, and Volunteer Coordinator Kath Pengelly. Management students offered a dialogue in which a supervisor does not clearly communicate work-related requirements to his subordinate, resulting in task and inter-personal conflict. Using concrete principles of communication that…